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Whose sale was it? Merchant of record versus marketplace facilitator

·10 min read

What is the difference between a merchant of record and a marketplace facilitator?

A merchant of record buys from you and resells to your customer, so the sale into that customer's country was never yours and reaches none of your registration thresholds. A marketplace facilitator only collects and remits the tax. You remain the seller, and most US states still count that sale toward your own line.

Two platforms take a cut of the same sale, remit tax to the same government, and hand you a near-identical monthly statement. One of them has moved a registration duty off your books completely. The other has moved nothing at all. Merchant of record vs marketplace facilitator is the whole of that difference, and neither statement tells you which one you are holding.

In this article

  • What each of the two actually does, in the only terms a threshold cares about: who made the supply
  • Why a merchant of record sale reaches none of your registration thresholds, anywhere in the world
  • Why a marketplace sale reaches your US thresholds in most states and no VAT threshold ever
  • The states where the sale counts toward your line and you still do not have to register
  • How to sort revenue you already have by who the seller was, before a threshold sorts it for you

Who made the supply

Both arrangements end with a platform sending tax to a government. Only one of them changes who sold what to whom, and that is the only fact a registration threshold is asking about.

A merchant of record buys from you

Paddle, Lemon Squeezy, Polar, Gumroad and the app stores all work the same way. You make one wholesale supply to their entity. They make the retail supply to your customer. Two sales, and only the first one is yours.

So when a customer in Texas buys your product through Paddle, the sale into Texas was Paddle's. None of it lands on your side of a Texas threshold, because as far as Texas is concerned you did not sell into Texas at all.

A marketplace facilitator collects on your behalf

Amazon, Etsy and eBay are not buying your inventory. You are still the seller. What the marketplace facilitator laws did, state by state after 2018, was move the duty to collect and remit the tax onto the platform.

That is a narrower change than it sounds. The tax on those orders stops being your problem to compute or pay. Your status as the seller does not change, and the threshold question is asked about the seller.

What each one does to your thresholds

Three routes to market, three different answers. The expensive mistake is assuming any two of them behave the same way.

Merchant of record: no threshold, anywhere

There is no jurisdiction in which a merchant-of-record sale counts toward the underlying seller's registration threshold. Not a US state, not the EU, not the UK. Somebody else made the supply into that market, and that ends the analysis.

This is why a seller running everything through Paddle can pass a million dollars of consumer revenue and owe no registration outside their home country. It is also why that seller's own direct sales are so easy to lose sight of.

Marketplace: the US states split roughly two to one

Here the states divide, and they divide on a question that has nothing to do with who remitted the tax: does a sale the marketplace collected on still count toward your economic-nexus measurement?

Fourteen of the forty-eight US jurisdictions running an economic-nexus test exclude them. The other thirty-four count them, and nine of those thirty-four count by default rather than by a settled answer, because no state material resolves it either way.

What the state doesExamplesWhat it means for you
Excludes facilitated salesArizona, Florida, Georgia, Illinois, Massachusetts, VirginiaOnly your own direct sales move you toward the line
Counts facilitated salesCalifornia, New York, Texas, Washington, MinnesotaMarketplace volume alone can carry you across it
Unresolved, so countedLouisiana, Pennsylvania, Rhode Island, MississippiTreated as counting, which over-warns rather than under-warns
  • Texassales tax$500,000Preceding 12 calendar months
  • Floridasales tax$100,000Previous calendar year
  • Washingtonsales tax$100,000Previous or current calendar year

Same kind of test, opposite answers about the same Amazon order: Texas and Washington count it toward these lines, Florida does not.

VAT and GST: a marketplace sale never counts

Outside the US the answer is uniform, and it runs the other way. EU and UK deemed-supplier rules treat the platform as having made the supply, so the sale is not yours for VAT purposes and cannot move you toward a registration threshold.

Australia and Canada arrive in the same place by their own routes. A seller with heavy marketplace volume into Europe can therefore be nowhere near an EU registration while being well past a US state line on the very same orders.

Neither of these lines is moved by a sale a platform was deemed to have made. Only your own supplies count toward them.

The distinction inside the distinction

Counting toward a threshold, having to register, and having to collect are three separate questions. Sellers treat them as one, and so does most software.

Counting and registering come apart

In several states that do count facilitated sales toward your threshold, a seller whose sales all run through a collecting marketplace is nonetheless excused from registering. Nebraska, Nevada, New Jersey, South Dakota, Washington and Wisconsin each have a version of this.

The practical effect is that a dashboard can correctly show you over the line in Washington while you owe Washington nothing and file nothing there. Make one direct sale into the state and that stops being true.

Where the tooling gets it wrong

A payment processor sees its own sales and nothing else. An accounting tool sees deposits. Neither can tell a wholesale supply to Paddle apart from a retail sale to a customer in Berlin, because on a bank statement the two look identical.

Adding it all into one pile produces two errors at once: a Paddle seller warned to register for VAT the platform already handles, and a genuinely exposed direct sale buried inside platform volume that carries no exposure whatsoever.

Sorting the revenue you already have

This part is bookkeeping rather than tax advice, and it is worth doing in a quiet week rather than the one where a threshold makes it urgent.

In order

  1. 1Split every source into one of three bucketsFor each place money arrives, decide whether you were the seller, a marketplace collected for you, or a merchant of record bought from you. Most businesses have at least two of the three and have never written it down anywhere.
  2. 2Read the terms your customer acceptedWhoever is named as the seller there settles it. If the platform's entity is the counterparty to your customer, it is a merchant of record, and those sales leave your threshold arithmetic entirely.
  3. 3Set the merchant-of-record volume aside without deleting itYou still want that number, because it is the gap between the revenue you report and the revenue that creates registration duties. Throwing it away makes the difference look like a reconciliation error six months later.
  4. 4Check the marketplace states one at a timeThere is no single answer to carry across the country. For each state where marketplace volume is material, ask whether that state counts it, and whether its exclusion depends on the facilitator being registered.
  5. 5Track your direct sales on their ownThis is the stream that actually creates obligations. In a state that excuses you while everything runs through a marketplace, the first direct sale can put you over the line on day one.

Where do your own sales stand today?

Your sales into each, in its own currency. Nothing is sent anywhere.

TexasUSDof 500,000
WashingtonUSDof 100,000
Check all 76 jurisdictions at once

Details that change the answer

Shopify Managed Markets quietly makes Shopify the seller

Under Managed Markets, Shopify becomes the merchant of record for cross-border orders, and the Orders API does not distinguish them from ordinary ones. Any tool reading that API, this one included, currently counts those sales toward EU and UK thresholds when it should not. Over-counting warns you about a registration you may not owe, which is the safer direction to be wrong in, but it is worth knowing which of your Shopify orders it applies to.

The app stores are merchants of record

Apple and Google are the seller of record for App Store and Play purchases in most markets. So a developer's in-app revenue reaches no VAT threshold of their own, while the identical product sold from their own website does. One piece of software, two channels, two entirely different compliance positions.

Nine jurisdictions where the honest answer is that nobody knows

Louisiana, New Mexico, North Dakota, Pennsylvania, Rhode Island, West Virginia, Wyoming, Mississippi and Puerto Rico publish nothing that settles whether facilitated sales count toward the seller's own threshold, and the commercial guides disagree with each other. Counting them is the direction that over-warns, so they are counted here rather than assumed away on somebody's summary page.

The hybrid seller is the normal case, not the edge case

The common shape is a merchant of record for self-serve checkout and direct invoices for the larger customers. The MoR removes the VAT problem and does nothing at all about the US one, because those direct invoices are your own supplies in every state that has a threshold. A seller who believes they outsourced compliance has usually outsourced half of it.

Frequently asked questions

Does a Paddle or Lemon Squeezy sale count toward my VAT threshold?

No. They bought from you and resold to your customer, so the supply into that customer's country was theirs. It counts toward no registration threshold of yours, in the EU, the UK or any US state. What you have instead is one wholesale supply to the platform's entity, which is a different transaction with different paperwork.

Do Amazon sales count toward US economic nexus?

In thirty-four of the forty-eight US jurisdictions with an economic-nexus test, yes, even though Amazon collected and remitted the tax on them. Fourteen exclude them, usually on the condition that the marketplace is registered and actually collecting. There is no single answer to apply across the country.

If the marketplace collects the tax, why would I ever have to register?

Because collecting the tax and being the seller are different facts. In a state that counts facilitated sales toward your threshold, crossing it can require you to register even though the platform remits on those orders. Several states then excuse the registration for as long as every sale runs through the marketplace, which is a narrower relief than it first appears.

How do I tell which model a platform uses?

Look at who your customer contracted with. If the platform's own entity is named as the seller in the terms they accepted and on the receipt they received, it is a merchant of record. If your business is named and the platform describes itself as collecting tax on your behalf, it is a marketplace facilitator.

Can I use both at the same time?

Most sellers already do, usually without having decided to: a merchant of record for self-serve checkout, direct invoices for larger customers, and sometimes a marketplace on top. Each stream answers the threshold question differently, so they have to be counted separately rather than summed into one figure.

The question that comes before the others

Who made the supply is the first question rather than a detail to settle later, because every other answer depends on it. A merchant-of-record sale is not yours and reaches nothing. A marketplace sale is yours, reaches your US lines in most states, and reaches no VAT threshold at all. A direct sale reaches everything. Very few sellers have only one of the three, and the stream that creates the obligation is usually the smallest one.

Sources

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